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The Code of Ethics: A Commitment to the Public

The Code of Ethics of the NATIONAL ASSOCIATION OF REALTORS® is the promise to the public that when dealing with a real estate agent that is a REALTOR®, you can expect honest and ethical treatment in all transaction related matters.

Only REALTORS® pledge to abide by the Association's Code of Ethics and only REALTORS® are held accountable for their ethical behavior.

Some of the basic principles of the Code of Ethics include:

  • Protect and promote the client's interests, but be honest with all parties
  • Avoid exaggeration, misrepresentation, and concealment of pertinent facts. Do not reveal facts that are confidential under the scope of your agency relationship
  • Disclose present or contemplated interest in any property to all parties
  • Avoid side deals without your client's confirmed consent
  • Accept compensation from only one party, except with full disclosure and informed consent
  • Keep the funds of clients and customers in escrow
  • Assure, whenever possible, that transactional details are in writing
  • Provide equal service to all clients and customers
  • Be knowledgeable and competent in the fields of practice in which you ordinarily engage. Obtain assistance or disclose lack of experience if necessary
  • Do not engage in the unauthorized practice of law

For more information, consult the complete Code of Ethics from the NATIONAL ASSOCIATION OF REALTORS®.

 
Ethics Complaint Information

REALTORS® adhere to a strict code of ethics that requires fair and ethical business practices in all real-estate transaction related matters. The code of ethics is enforced by a local board of REALTORS®, and local boards may also receive enforcement and mediation assistance from the Iowa Association of REALTORS® in the form of a professional standards hearing and/or assistance from IAR legal counsel.

If you know of a REALTOR® that is not practicing his or her business in a fair and ethical manner, please fill out the the following ethics complaint form and send it to your local board of REALTORS® office.

 
 

Additional information:

 

Further assistance for members in filing these forms is available by contacting:

Paul McLaughlin, IAR Legal Counsel
888-636-2622

IAR Legal Counsel cannot represent consumers. If you need legal assistance, please contact your private attorney.

Consumers should consult a private attorney for assistance in using these forms.

 
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